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Microsoft Corporation


Microsoft Corporation, a global technology leader, recognized the need to replace a legacy service that provides template metadata to Office apps with a new, more efficient one. This transition would impact virtually every Office user. To ensure a seamless changeover, Microsoft partnered with Scimus, an expert in Quality Assurance (QA) and testing services, to comprehensively test all template scenarios before the rollout.

This case study explores how Scimus tackled this pivotal task.

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The History of Microsoft Corporation

  • Microsoft, a household name in technology, has a history of innovation and excellence in software development. Their Office suite of applications is renowned for productivity, and Microsoft is committed to maintaining high standards for its services.

The Problem

The challenge for Microsoft was to replace the legacy service with a new one that could handle template scenarios across various Office applications, including Word, Excel, Powerpoint, Access, and Visio. The change would affect Office users across multiple platforms and languages. To ensure a seamless transition, rigorous testing was required to identify and resolve any issues.

Why Scimus Was Chosen

Microsoft recognized the need for a partner with a strong background in software testing, including a wide array of applications, operating systems, languages, and Office versions. Scimus was selected for their extensive experience in software testing and their reputation for providing reliable QA services.

How Scimus Responded

Scimus responded to the challenge with a meticulous testing approach that covered an extensive range of scenarios. They tested Office applications (Word, Excel, Powerpoint, Access, Visio) on various operating systems (Win10, Windows 8, Mac, Android, iOS, Windows Phone) and languages. The testing process focused on multiple Office versions (O16, O15, O14, O12) to ensure compatibility.

The comprehensive testing involved numerous endpoints, such as client/templates/details, client/templates/start, client/templates/search, and many more. Scimus meticulously tested each scenario, identifying issues and ensuring that the new service could seamlessly replace the legacy one.

The Results

  • The collaborative efforts between Scimus and Microsoft resulted in a comprehensive testing process that identified potential issues, compatibility challenges, and performance concerns. Scimus provided detailed bug reports and recommendations, allowing Microsoft to address and resolve these issues effectively.
  • The QA assessments conducted by Scimus ensured that the transition to the new service would be seamless and reliable for Office users across different platforms and languages. Microsoft could move forward with confidence, knowing that their Office applications would continue to meet high-quality standards.
  • In conclusion, the partnership between Microsoft and Scimus demonstrated the significance of rigorous testing and QA assessments in ensuring the readiness of a new service for widespread implementation. This case study underscores the commitment of both organizations to providing top-tier technology solutions that exceed user expectations.